If you have a problem with your ICO Pool, ICO SPA or ICO SALT, contact the manufacturer Ondilo directly. Ondilo directly takes over the technical support and the decision as to whether the device or other components, such as probes, should be replaced under the manufacturer's guarantee (also in German, English, French or other languages).
Get Ondilo ICO support
Please copy the following questionnaire into an e-mail
Swimming pool disinfectants (e.g. chlorine, salt electrolysis, bromine, etc.):
Invoice: Please enclose it
*You can find the serial number either in the settings of the ICO app or, in most cases, on the invoice.